Background Questions Supporting Documentation
Instructions for Producer

General Information:

  • Access to this product is through the Attachments Warehouse Home Page on NIPR.com
  • Producer may view any document files that have been previously submitted to the Attachments Warehouse for the producer.
  • Producer must have a pending "initial" or "renewal" license application in a NIPR. electronic application and answered one of the background questions "Yes" to add document files in this application.
  • Please use buttons provided in the application. Browser "Back" button will not work in all situations and may cause data to be lost or session to end.
  • Screen titles on the top right can be used as reference when requesting assistance on a screen.
  • Session will time out with 30 minutes of no activity.
  • If session has not been paid, pending attachments will be deleted when session ends.
  • Links at the top of most screens:
    • Participating States – Lists all states that are participating in this product.
    • Instructions – Opens this page "Instructions for Producer."
    • Fees – Provides information about fees.
    • Contact Us – NIPR contacts for help.
    • FAQs – Frequently Asked Questions.
    • My Contacts – Allows changes to producer contact information.
    • Logout – Returns user to the Attachments Warehouse Home Page.

Click on a link below for more information

  1. Sign-In
  2. Review/Update Producer Contact Information
  3. View previously entered attachments
  4. Add a new document file to an Application Type/Background Question
  5. Associate a document to a different Application Type/Background Question.
  6. Pay for session to save document files uploaded in the session
  7. Continue to add another document file to an Application Type/Background Question in this session after payment has been made.
  8. End Session
  9. Glossary
A. Sign-In
Location(s) Go to NIPR website at http://www.nipr.com/ and click on "Attachments Warehouse" Select "Background Questions Supporting Documentation" to go to this product. USE AGREEMENT will be displayed.
Step 1: Read and Accept the USE AGREEMENT
  • "Accept" to continue to sign-in.
  • "Decline" to return to NIPR web page.
Step 2: BACKGROUND QUESTIONS SUPPORTING DOCUMENTATION SIGN-IN:
Select one of the following methods to sign-in.
  • USER LOG-IN.
    • Resident State (any state in which producer has an active resident license).
    • Resident License Number (active license number in Resident State entered).
    • National Producer Number (NPN).
      Link to obtain NPN: National Producer Number (NPN).
Or
  • (ESPECIALLY FOR NEW RESIDENT LICENSE APPLICATIONS).
    • FEIN (Complete FEIN)
    • Firm Name
Complete fields for sign-in option selected. Note following:
  • Individual Producers and some Agency Producers can find the NPN using the "National Producer Number" search link.
  • Producers must have an active resident license on NIPR’s PDB to use first log-in.
  • If a firm is already on PDB the complete firm name as found on PDB must be used. NIPR help desk can provide this information if needed.
"Login" to complete login.
"Reset" to clear all log-in information.

* If the first sign-in method is used and a match could not be found in the Producer Data Base (PDB) you may receive a message "Could not find a resident license with this data. Please contact your resident state's department of insurance licensing department."
After successful sign-in REVIEW PRODUCER CONTACT DETAILS Screen is displayed.

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B. Review/Update Contact Information This contact information will be available for the State regulators to use to contact the producer if necessary. Any information provided will not be used to update the Producer Database (PDB) or any State database.
Step 1: Complete Sign-In (Step A)
REVIEW PRODUCER CONTACT DETAILS screen displays
Step 2: New User:
  • Click on "Edit" to go to EDIT PRODUCER CONTACT DETAILS screen.
  • Add contact information (* indicates required fields).
  • "Update" adds contact information.
  • "Cancel" returns user to REVIEW PRODUCER CONTACT DETAILS screen.
*Contact information must be provided before User can continue in the application.

Returning User:
  • "Edit" goes to screen to make changes to contact information.
  • "Continue" goes to the main screen DOCUMENT SUBMISSION.
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C. View Previously Entered Attachments
Step 1: Complete Sign-In (Step A)
Update Producer Contact Information (Step B)
Step 2: DOCUMENT SUBMISSION screen is displayed.
  • Displays producer’s personal information at the top from NIPR’s PDB on the top of the screen.
  • Displays all documents previously submitted to the Attachments Warehouse for the Producer as associated to Application Type/Background Questions or Reporting of Actions.
Note- Information previously entered into the Attachments Warehouse may not be deleted or changed.
Background Questions (First Section)
  • View Background Question Text - Click on link to a specific Application Type/Background Question Number in the "In Response to" column to see the text of the background question.
  • View Document Information - Click on the link in the "Link to Document" column to go to the VIEW ATTACHMENT screen. Information about the document will be displayed as well as a link to the document file.
    • "Submit" is only used when attaching the document to another BQSD that is selected in the "Category" section.
    • "Back" will return to the Main Menu screen.
  • View Document Details - Click on the document link in the "Link to Document."
  • File Download pop-up appears.
    "Open" displays document.
    "Save" allows document to be saved to a hard drive.
    "Cancel" removes the pop-up.

Reporting of Actions (Second Section)
If no Reporting of Actions has been entered into the Attachments Warehouse the message "No Records Found" will be displayed.
  • View Reporting of Action Details - Click on a specific link under "In Response to" column to review details. Information about the Reporting of Action will be displayed as well as links to associated attachment(s).
  • View Attachment Details - Click on a link under "Link to Document" column to see information about that attachment.
  • View Attachment - Click on a specific link in the "Document to view" column at the bottom of the View Attachment Details screen to go to that attachment.
  • File Download pop-up appears.
    "Open" displays document.
    "Save" allows document to be saved to a hard drive.
    "Cancel" removes the pop-up.
"Add new Document" to add a document
"Logout" link (top right) to exit product and return to NIPR.com
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D. Add a new document file to an Application Type/Background Question
Step 1: Complete Sign-In (Step A)
Update Producer Contact Information (Step B)
DOCUMENT SUBMISSION Screen Displays
Click on "Add new document"
Step 2:
  • Read the ATTESTATION (must be accepted for each new document upload)
  • "Accept" to continue
  • "Decline" to return to Document Submission screen
Step 3: UPLOAD NEW DOCUMENT SCREEN IS DISPLAYED
  • Select Application Type-Background Question number in "Category" field.
  • Enter Date of Action (Date the adjudication was made, the final determination of the action. Future dates are not allowed.) Use format shown on screen.
  • Enter a description of the document in "Document Description By Producer" Maximum limit is 250 characters including spaces. Description cannot be changed after submittal. (Note: a document file may contain more than 1 document. If so, it would be helpful to the states to list the documents in the file in the Document Description area.)
  • "Browse" to select document file to upload from your hard drive. Only one file can be added at a time.
Step 4: SELECT PRODUCER OR AUTHORIZED SUBMITTER
  • Identify if you are the "Producer" or an "Authorized Submitter."
  • If you are a Producer you do not need to enter your information.
  • If you are an Authorized Submitter you must provide your contact. information. (Authorized Submitter information is required for a business producer).
  • "Attach Document" to go to CHOOSE PAYMENT METHOD screen (Step F).
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E. Associate a document file to an Application Type/Background Question
Step 1: Complete Sign-In
Update Producer Contact Information (Step B)
Document Submission Screen Displays
Click on the link to the document to be associated in the "Link to Document" column
Step 2:
  • Read the ATTESTATION (must be accepted for each new document upload).
  • "Accept" to continue to "View Attachment Details" Screen.
  • "Decline" to return to Document Submission screen.
Step 3:
  • "Current Categories" section will show any Application Type/Background Question that the document is currently associated with.
  • Select the Application Type/Background Question (s) to which the document is to be associated from the "Category" section. (Use CTRL to select more than one).
Step 4:
  • "Submit" to associate the document to the file(s) identified.
  • "Back" to return to the "Document Submission" Screen.
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F. Pay for Session to Save Document files Uploaded in the Session
No payment required if only associating a document already in the Attachments Warehouse
Step 1: Complete Sign-In (Step A)
Update Producer Contact Information (Step B)
Complete Add a new document to an Application Type/Background Question (Step D)
Step 2: *Document files submitted during a session will NOT be saved without a required payment.
  • "Credit Card" to pay with a credit card
  • "Electronic Check" to pay with an electronic check.
Step 3: BY CREDIT CARD
DOCUMENT SUBMISSION Screen
  • Enter Credit Card Information.
  • Verify authorization to use credit card by clicking box "Yes."
  • "Continue" to complete payment.
  • "Back" to return to the previous screen.
  • "Reset" to clear information entered.
  • Confirm credit card information on next screen and click on "Submit Payment" to continue (click only ONCE).
On the pop-up box click:
  • "OK" to continue with payment.
  • "Cancel" to cancel credit card payment.
Wait for the credit card authorization.
  • Print page as transaction receipt.
  • "Continue" to return to Document Submission. Attachment added should be displayed. Additional attachments can be added in this session without additional fees.
Step 4: PAY BY ELECTRONIC CHECK
CHECK PAYMENT FORM Screen
  • Complete check information using information from your checking account.
  • "Cancel" to return to CHOOSE PAYMENT METHOD screen.
  • "Reset" to clear information entered.
  • "Continue" to complete payment.
Click on link "Please review the oCheque FAQ" to view Electronic Check FAQ:
(Electronic Check FAQ)
  • Click on box by "I Agree" to indicate your authorization to use the Checking Account Entered.
  • "Edit Information" to correct check information.
  • "Cancel" to cancel check payment.
  • "Submit Payment" to continue process.
Step 5: PAYMENT CONFIRMATION & FINAL SUMMARY- After the credit card payment has been accepted your receipt will display. Please print this page as your record of payment.
"Continue" to return to the "DOCUMENT SUBMISSION" Screen.
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G. Continue to add another document file to an Application Type/Background Question in this session after payment has been made.
Step 1: Complete Payment Process for initial document added. No additional payment is required for document files added in this session.
Document Submission Screen Displays
Click on "Add new document" button
Step 2: Read and "Accept" the ATTESTATION (must be accepted for each new document upload).
Step 3: UPLOAD NEW DOCUMENT SCREEN IS DISPLAYED
  • Select Application Type-Background Question number in "Category" field.
  • Enter Date of Action (Date the adjudication was made, the final determination of the action. Future dates are not allowed.) Use format shown on screen.
  • Enter a description of the document in "Document Description By Producer) Maximum limit is 250 characters including spaces. Description cannot be changed after submittal.
"Browse" to select document file to upload from your hard drive. Only one file can be added at a time.
Step 4: SELECT PRODUCER OR AUTHORIZED SUBMITTER
  • Identify if you are the "Producer" or an "Authorized Submitter."
  • If you are a Producer you do not need to enter your information again.
  • If you are an Authorized Submitter you must provide your contact information. (Authorized Submitter information is required for a business producer).
  • "Attach Document" to save document file and return to "Add new document" screen.
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H. End Session
Step 1: Click on the "Logout" button at the bottom of the PAYMENT CONFIRMATION page or on the top right of any to return to the application's Use Agreement.
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I. Glossary
Attachments Warehouse A NIPR mechanism for storing electronic documents. Allows USER to electronically complete and submit additional information or documents for review by the appropriate state insurance departments.
Attestation A declaration used to authenticate the identity of the sender and acknowledge acceptance of the terms of use stated.
Authorized Submitter A person or third party authorized by and acting on behalf of the producer. Authorized submitters will have the same privileges as producers. Authorized Submitters must provide contact information.
Background Question Background questions contained in the Background Information Section of the NAIC Uniform Applications. Text of each background question is available.
Background Question Supporting Documentation * Electronic documents can be submitted to the Attachments Warehouse when an electronic license application is pending where they can be viewed by the State. If a State has additional requirements other than electronic submission of requested documentation, those states will contact you directly.
* Documents that provide additional information relating to a specific background question on the NAIC Uniform Application are used by States to further review and determine if the license will be issued or renewed.
Category Field used to identify an Application Type/Background Question
Date of Action Date of Adjudication or The "date of final disposition of the matter" for administrative (and civil) actions and "date of initial pretrial hearing" for criminal actions per NAIC Producer Licensing Model Act Section 17.
Federal Employer Identification Number (FEIN) Federal Tax Identification Number: Used to identify a business entity.
National Producer Number (NPN) *The NPN is a unique sequential number that identifies each producer entity in PDB. It was initially created to provide a solution to privacy issues surrounding the use of the Social Security Number. The NPN is a 10-digit number without leading zeros that is assigned to individual producers, as well as agencies
*This is the primary identifier of the producer and is the number that has been assigned to this producer by the NIPR.
Producer Data Base (PDB) The PDB is a central repository of producer licensing information owned by NIPR.
Reporting of Actions The purpose of this product is to provide an electronic means to allow producers to satisfy their requirements with respect to the notification and reporting of all administrative, criminal and civil (if applicable) actions. Pursuant to states laws, the requirement of the duty to report the action and provide documentation is required within thirty (30) days, consistent with the language found in the NAIC Producer Licensing Model Act Section 17.
Participating States States that have agreed to receive and accept the electronic documents submitted by the producers to satisfy their licensing or regulatory requirements for the notification and reporting of administrative, criminal or civil actions.
Social Security Number (SSN) A 9-digit number issued by the Social Security Administration for taxation purposes. Used as an identification number.
Use Agreement An agreement accepted by a producer or the producer's authorized submitter, acknowledging the terms and conditions stated as a condition for using the Attachments Warehouse application.
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