The User Menu allows you to select a licensing flow, and/or view any messages in Message Center.
The specific options available on this screen depend on your recent and current activity, but may include any of the following:
From this screen, you can also view any new messages you have by clicking on the message number link.
ERROR MESSAGES
“The last name and National Producer Number combination provided was not found. Please verify the information or try another search combination.”
Verify that information entered is correct.
If last name has special characters or spaces it may not be saved in the same format entered. Try another format or use another search combination.
“The state and license number combination provided was not found. Please verify the information or try another search combination.”
Verify that information entered is correct.
Some states report a different license number to PDB than the one displayed on the license.