CCR Workflow

To access the Contact Change Request Application, go to Contact Change Request Announcements page and click the to go to the Contact Change Request Sign-In form.

 

CCR transactions are created through the user interface by following a basic workflow:

  1. Sign-in/Authorization: Identify licensee on PDB

  2. Edit/Update contacts: Review or update contact information

    Contact Change Menu

    1. Physical Addresses

    2. Email Addresses

    3. Phone/Fax Numbers

  3. Review Contact Changes: Review all contact changes made in the session

  4. Submitter: Provide submitter information

  5. Attestation: Attest to accuracy of information provided

  6. Verification Contact: Provide Contact information for receipt or transaction issues

  7. Submit Contact Changes: View a summary of states where changes were made and any state fees

  8. Payment (if payment is required)

  9. Thank you:

    1. Print Receipt – last chance to view, download, or print receipt for your records

    2. Review Contact Changes – view/save/print the details page identifying all changes made in the session

    3. Return to Sign-In – returns to Sign-In screen to process a new change request with a different licensee.