Contact Change Request (CCR) application allows industry to submit licensee contact information changes (addresses, emails, and phones/fax) to state Departments of Insurance. It is a replacement of Address Change Request (ACR) application. The goal is to:
Add support for licensee phone and email information changes
Allow licensees that do not have resident licenses to submit changes to contact information
Improve the user experience of the online application
Improve the quality of the contact information for the states
This user guide will provide steps to add or change contact information for licensing states.